Legal

Terms & Conditions

These terms set out the basis on which Budi Guaman provides services to you. Please read them carefully. By using our website or engaging our services, you agree to be bound by these terms.

Last updated: 20 June 2025  ·  Effective date: 20 June 2025

1. Definitions

In these Terms and Conditions, the following expressions have the meanings given below:

  • "Firm", "we", "us", "our" — Budi Guaman, a family law practice registered in Malaysia.
  • "You", "Client", "User" — any person who accesses our website or engages our services.
  • "Services" — family law consultations, representation, and related legal services as described on this website.
  • "Website" — the site operated at https://budiguaman.world.
  • "Agreement" — these Terms and Conditions, together with any engagement letter or fee agreement.
  • "Content" — text, images, guides, and any other material published on the Website.

2. Acceptance of Terms

By accessing the Website or submitting an enquiry, you confirm that you are at least 18 years of age, have the legal capacity to enter into this Agreement, and agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

These Terms apply to use of the Website and to all professional engagements with the Firm. Where there is a separate engagement letter, the terms of that letter take precedence over these Terms to the extent of any inconsistency.

3. Service Description

We offer family law services in Malaysia, including:

  • Family Consultation — a private conversation to understand your situation and explain the options available, including mediation (RM 275).
  • Separation and Divorce Representation — assistance with documents, correspondence, and negotiation (RM 735).
  • Custody and Maintenance Support — representation before courts and relevant authorities regarding custody, access, and maintenance (RM 1,510).

Services are available to clients in Malaysia. The Firm does not offer legal advice in respect of laws outside Malaysia without first agreeing a separate engagement. Published prices are indicative; the scope and fee for your matter will be confirmed in writing before work begins.

4. Your Responsibilities

To allow us to assist you effectively, you agree to:

  • Provide accurate, complete, and truthful information about your circumstances.
  • Disclose any developments that may affect your matter promptly.
  • Respond to requests for instructions or documents within a reasonable time.
  • Use the Website lawfully and not attempt to disrupt or interfere with its operation.
  • Not submit abusive, defamatory, or unlawful content through any form or communication channel on the Website.

5. Intellectual Property

All Content on the Website — including text, layout, graphics, and guides — is owned by or licensed to Budi Guaman. You may read, print, and share Content for personal, non-commercial use only. You may not reproduce, adapt, or republish any Content without our prior written consent.

Legal advice or documents we prepare for you in connection with your matter remain our intellectual property until fees are settled in full, at which point they are provided for your personal use.

6. Fees & Payment

Our fees are set out on the Website as indicative figures and confirmed in writing in your engagement letter. All amounts are stated in Malaysian Ringgit (RM) and are subject to any applicable government tax.

Payment terms will be specified in your engagement letter. Where a deposit is required, work will not commence until it is received. We accept payment by bank transfer or other methods confirmed at the time of engagement.

If you have a concern about a fee, please raise it with us promptly. We are committed to resolving any billing queries in a straightforward and respectful manner.

7. Confidentiality

We treat everything you share with us in the course of a professional engagement as confidential. We will not disclose information about your matter to any third party without your consent, except where required by law, court order, or professional regulatory obligation.

Please note that information submitted through our website contact form before a formal engagement is established is treated with care but may not attract full legal professional privilege until an engagement letter is signed.

8. Disclaimers

Content on this Website is provided for general information only and does not constitute legal advice. Each family matter is unique, and the information here may not apply to your specific circumstances. You should obtain tailored legal advice before acting on anything you read on this Website.

While we take reasonable care to keep Website content accurate and current, we make no representation that it is free of errors or is complete. The law changes; confirm any information with us before relying on it.

9. Limitation of Liability

To the extent permitted by Malaysian law, our liability to you in connection with the Website or our services will not exceed the fees paid by you for the specific service giving rise to the claim.

We will not be liable for indirect or consequential losses, including loss of income, opportunity, or data, arising from your use of the Website or from reliance on general content published here.

Nothing in these Terms limits our liability for fraud, gross negligence, or any liability that cannot lawfully be excluded.

10. Termination

You may end your engagement with us at any time by writing to us. You will be responsible for fees incurred up to the date of termination.

We may withdraw from acting for you where there is a conflict of interest, a breakdown of trust, non-payment of agreed fees, or any situation where continuing to act would be professionally inappropriate. In such circumstances, we will give you reasonable notice and cooperate with the transfer of your file to another solicitor.

Sections 5, 7, 8, 9, and 11 of these Terms survive any termination of the Agreement.

11. Dispute Resolution

These Terms are governed by the laws of Malaysia. Any dispute arising in connection with these Terms or our services will be subject to the exclusive jurisdiction of the courts of Malaysia.

Before commencing any formal proceedings, both parties agree to attempt to resolve any dispute informally by contacting us at [email protected]. We will endeavour to acknowledge your concern within five working days and to propose a constructive path forward.

12. General Provisions

Entire Agreement: These Terms, together with any engagement letter, form the entire agreement between you and us regarding their subject matter.

Severability: If any provision is found unenforceable, the remaining provisions continue in full effect.

Waiver: Our failure to enforce a provision on one occasion does not constitute a waiver of the right to enforce it on another.

Assignment: You may not assign your rights or obligations under these Terms without our written consent.

Notices: Formal notices to us should be sent to [email protected] or to our registered address.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the effective date above. For existing clients, we will notify you of material changes in writing. Continued use of the Website or our services after any change constitutes acceptance of the updated Terms.